Charter
Charter covers the 1st element of the design thinking process; Challenge. In this planning and preparation phase, you will clarify the challenge, deliverables, timeline, design team, and sponsorship.
This Field Guide provides an overview and step-by-step guide for chartering your innovation design journey, along with templates and samples of everything you need to get started:
Define the Challenge
Establish roles and sponsorship
Create charter single-frame
Determine project administration
Host charter meeting to kick-off design journey
Templates, Samples, & Exercises
+ WHAT & WHY
WHAT | Before embarking on a new venture, it’s important to know the rules of the road. Legwork done in advance can help keep things on track and ensure a smoother ride. The same is true when it comes to launching a business innovation.
The journey begins with Charter, a planning and preparation phase that lays the groundwork and provides an overarching framework for the whole process. Charter work efforts help manage expectations and clarify the innovation challenge, scope, goals, responsibilities, timeline and deliverables.
WHY | The Charter phase of a design journey anchors the project in mutual agreement and ensures that everyone involved is on the same page.